Knowledgebase: Ordering Information
Problems logging into your account?
Posted by Jason Musselwhite on 06 April 2012 07:38 PM

1. Make sure your caps lock is OFF.
2. Are you using the correct e-mail that you singed up with?
3. When you get a new password sent to you, your old password is deleted and you can only use the new one that was sent.
4. If you havent ordered in over a year, your account may have been purged from the system and you need to make a new account.

If you have any problems, please email us at contact@pyrodirect.com or send us a ticket.
We will then figure out and resolve the problem for you as soon as possible. 

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